The vast majority of our clients are either RMC or RTM companies, i.e. people who have chosen to appoint Stevenson Whyte in the first place and have a contract with us. By working collaboratively with our clients to manage their homes and properties effectively, we’re able to make a real difference, actively addressing issues and planning ahead for major renovations.
We fully appreciate that RMC directors are unpaid volunteers, committing their spare time to help manage a development on behalf of their fellow leaseholders. As such, we recognise that reading and sifting through dozens of emails about ongoing issues is unfair and, usually, a waste of everyone’s time. Instead, where a building has multiple ongoing tasks/issues, we employ management software such as Trello, helping to display all tasks/issues and updates in one place. This reduces email traffic significantly and can be a vital tool that helps both the managing agent and the RMC directors.
Our director portal provides unrivalled access and transparency to the RMC’s financial data including budget versus expenditure, debtors, creditors and other reports 24/7. The development’s designated client bank account feeds into our system too, updating each evening to show all banking transactions. This provision builds immediate trust with our clients, helping to create a strong and effective working relationship.
Interested? Please get in touch to find out how we can help.
